Upgrade Software and Operating System - Statseeker Version 3.x

Important Notes:

  • If you are upgrading from a release prior to Statseeker Version 3.2.0, please contact the Statseeker Customer Service Team at csm@statseeker.com before you upgrade.

  • If your Statseeker Server is currently operating on FreeBSD 7.0, both the Statseeker software and the Operating System will need to be be upgraded.

  • To check if your Statseeker Server is currently running FreeBSD 7.0 OR to identify whether you need to download the 64bit or 32bit version, please log on to your Statseeker Server using telnet or ssh as the statseeker user and run the following command: 

    uname -a

    Note: x64 indicates a 64 bit installation, while x86 indicates a 32 bit installation.

  • WARNING: Upgrading to Statseeker Version 3.5 from prior versions requires updates to internal files which may take some time to complete. (Approximately 7 minutes for a 22,000 port network).

Before you begin you need:

  • The Statseeker Installation CDROM
    • Upgrading the Statseeker Software and Operating System requires the use of a Statseeker Installation CDROM which can be produced by downloading the upgrade ISO image file.

    • Once this file is downloaded, use cdrom writing software to open this file and burn the contents to a CD.

    • Verify the contents of the cdrom by using Windows explorer or similar process. The CDROM should contain multiple directories and files. If the CD contains the ISO image file, start again by burning a new CDROM from the ISO image file, but remember to open the ISO file before it is burnt.

Upgrade Procedure

  1. Ensure you have a valid backup;

  2. Set the server BIOS;
    • To your local time;
    • First boot device to CDROM; and secondary boot device to the hard disk.

  3. Boot the server from the Statseeker Installation CDROM;

  4. Press [Enter] when the following message appears;

  5. If the server has multiple logical disks, you will be asked which disk to use for the installation;

  6. If the disk is more than 1TB in size, you will be asked if you want to use the "new method" for partitioning filesystems;

    7. NOTE: Some hard drives greater than 1TB are not compatible with this method and you may need to reinstall the software and select "NO" at this stage in the installation process.

    If "NO" is selected, the filesystem will only use 1 TB of the disk.

    Ensure you choose the method for partitioing that you previously used. If you change this method, you will lose all data on the Statseeker server.

  7. The installation procedure will detect the /home/statseeker filesystem and display the following screen.

    8. Select "Yes" to upgrade the operating system without replacing /home/statseeker.

    Progress messages appear and can be ignored.

  8. When prompted "Is this machine's CMOS clock set to UTC ?", select "No", then follow the on-screen instructions to set the time zone;

  9. Enter a root password twice. (For security purposes, chose your root password carefully);

    10. NOTE: This will also be the web admin password, and statseeker user password.

  10. The "Network interface information required" screen will now display;

    11. Select the Ethernet card and [OK] to continue.

  11. The "Network Configuration" screen will appear;

    12. Fill in the following fields and then select [OK] to continue.

    • Host Name of the server (Example: Statseeker);
    • Domain Name (Example: yourdomain.com);
    • IPv4 Gateway IP address;
    • Name Server IP address;
    • IPv4 Address of the server;
    • Netmask;
    • Leave the extra options empty.

    The installation will now install the final packages and perform a disk performance check.

  12. Remove the CDROM when the installation is complete. The server will reboot to the login prompt;

  13. Login on the console as the "statseeker" user and ping an address on your network to test network connectivity (Press CTL + c to end the ping);

  14. Run the ssadmin command to set the following items:
    • SMTP Gateway IP address and Masquerade as domain name;
    • HTTP proxy IP address, port number, username and password;
    • NTP server IP address;
    • Date, Time and NTP;
    • Email;
    • Network Configuration;
    • Backup;
    • Passwords;
    • Operating System;
    • Web Server.

    (Enter "q" to exit ssadmin , and then "exit" to logout).

  15. You can confirm that the server is running the new version by checking the Statseeker Version Number in the following location:

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